From: Jared Isaacman
Sent: Friday, June 19, 2020 5:41:58 PM (UTC-05:00) Eastern Time (US & Canada)
To: [Redacted]
Cc:
Bcc:
Subject: RE: Quick question on Shawspring...

[Redacted]

Sent from my iPhone

> On Jun 19, 2020, at 6:34 PM, [Redacted] wrote:
 >
> 
> Jared,
>
> Hope all is well. Quick Question -
>
>
> Are you aware of any agreement prohibiting Shift4 from selling the Shawspring software outside of the US?
>
> Thanks.
>
[Redacted]

From:   Taylor Lavery
Sent:   Sunday, May 31, 2020 8:34:47 PM (UTC-05:00) Eastern Time (US & Canada)
To: Jared Isaacman; Michael Isaacman
Cc: Bradley Herring; Jordan Frankel
Bcc:
Subject:    Re: [EXTERNAL] Shawspring and Harbortouch

Wow... just wow.

I guess SkyTab POS will be generally available by next week? Can we at least start taking
pre-orders?

Taylor

On May 31, 2020, at 8:21 PM, Jared Isaacman <jared@shift4.com> wrote:

Mike – I think you should plan to share this more broadly in the next day or two. I’d
recommend just getting in front of it before it gets in front of you.

I plan to take the following actions.
   1.   Call [Redacted] first thing tomorrow. He should not hear it from Fiserv. I
        will follow up by informing [Redacted] and [Redacted] so they are
        aware our plan and actions.
   2.   Communicate broadly to the greater Shift4 organization our position. This is not
        to create additional problems but to prepare everyone that Fiserv certainly won’t
        make this easy on us. We don’t kill Shawspring on 8/1. We make it better on
        10/1 with Harbortouch rebranding.
   3.   Begin communicating this week throughout our sales channels. Again, we don’t
        want our customers or distribution learning this from Fiserv.

Jared

From: Michael Isaacman
Sent: Sunday, May 31, 2020 8:01 PM
To: Jared Isaacman
Cc: Bradley Herring; Jordan Frankel
Subject: [EXTERNAL] Shawspring and Harbortouch

Jared,

Per the reseller agreement with CardConnect, the Shawspring software and program must
terminate on 8/1/20. As of 10/1/20 (end of exclusivity period), CardConnect and Fiserv have first
rights to resell any software or program created by Shift4 outside of the reseller channel.

I believe the best approach here is to prepare a formal notification to Fiserv that effective 8/1/20,
we will terminate the sale of Shawspring software. However, we will continue to service all
existing Shawspring merchants. Effective, 10/1/2020, Shift4, through its Harbortouch brand,
will begin to sell SkyTab POS and SkyTab POS Lite (rebranded Shawspring software). This
gives Fiserv 60 days to determine if they choose to exercise their rights to resell SkyTab POS.

Given we are rebranding the software under the Harbortouch brand and launching a POS
system, I really don’t see how they have many options. If Fiserv chooses not to resell it, we’ll
know pretty quickly and can bring it to market 10/1. If they choose to resell it, fine. They won’t
do it for very long.

I will send a letter to Fiserv tomorrow outlining the above in a more formal fashion.

Thoughts?

Thanks,

Mike

From: Jared Isaacman
Sent: Saturday, July 25, 2020 11:21:51 AM (UTC-04:00) Eastern Time (US & Canada)
To: Michael Isaacman
Cc:
Bcc:
Subject: Fwd: New Fiserv volume numbers

Looks like they will be hitting the 15% incentive comp tranche this month. Not a
good sign.

Sent from my iPhone

Begin forwarded message:

> From: [Redacted]
> Date: July 25, 2020 at 10:36:47 AM EDT
> To: Jared Isaacman <jared@shift4.com>
> Cc: [Recacted]
> Subject: New Fiserv volume numbers
>
>
>
>
> [Redacted]
>
> [Redacted]

From: [Redacted]
Sent: Monday, March 18, 2019 7:24:50 PM (UTC-04:00) Eastern Time (US & Canada)
To: Jared Isaacman; [Redacted]
Cc:
Bcc:
Subject: Re: Payments Hub ASA

Will do
Sent from my iPhone

On Mar 18, 2019, at 3:41 PM, Jared Isaacman <jared@shift4.com<mailto:jared@shift4.com>> wrote:
[Redacted], Can you please be available to help [Redacted]navigate this and
make sure we are able to get to a resolution today. This has gone on far too long.
Thanks,
Jared

From: [Redacted]
Sent: Monday, March 18, 2019 2:34 PM
To: Jared Isaacman
Cc: [Redacted]
Subject: FW: Payments Hub ASA

Jared,

As a follow up to our conversations, please see my email below. I also left you a voice mail this
afternoon. When CardConnect acquired BluePay, the BluePay reseller agreement had a preferred
processor clause within the Payment’s Hub ASA. I have attached the ASA for your review as well.
The verbiage is below:

Preferred Processor. During the term of this Agreement, Merchant agrees that
CardConnect shall be the preferred provider of all Payment Processing
Services for the Territory, and that Merchant shall not directly or indirectly
utilize any Third Party for Payment Processing Services without the prior
consent of CardConnect.

Please let me know how you would like to handle this matter?

Thanks,

[Redacted]

From: [Redacted]
Sent: Monday, March 18, 2019 12:31 PM
To: [Redacted]
Cc: [Redacted]
Subject: Payments Hub ASA

[Redacted]

I have left you a few voice mails over the past week, I am following up from our meeting on 2-27-
19. Please see the attached Payment’s Hub- CardConnect ASA with BluePay. Within the
document, you will see the preferred provider verbiage. Please call me at your earliest
convenience to discuss.

Thank you,