From: J. David Oder [mailto:dave@shift4.com]
Sent: Friday, February 16, 2018 5:03 PM
To: Randy Miskanic
Cc: Nate Hirshberg; Michael Noble
Subject: Re: Card Connect / First Data

Hey Randy - can you call me on my cell? [redacted]

Thanks,

Dave

J. David Oder
Chief Executive Officer
Shift4 Payments
[redacted]

On Feb 16, 2018, at 3:26 PM, Randy Miskanic <rmiskanic@cardconnect.com> wrote:

Dave/Nate/Mike,

Just giving you a heads up on something that happened today. I received a call from a very good
source who told me that First Data FDMS folks were telling people at a reseller meeting that.
"Effective March 1 we will be shutting off all the merchants that are boarded through Shift4 on
the platform."

I started checking with our operations people, who started checking with their contacts over at
First Data and that's when we were told that Shift4 has a March 1, 2019 termination date on
their agreement, which we confirmed.

I have heard this in the past and chalked it up to competitive rhetoric, but I have never had a
source as good as this one and more importantly, I have never had First Data resources
confirm a termination date.

I am not looking to cause any issues by sending this note, but wanted to give you guys a heads
up. If there is anything I can do io help, don't hesitate to call.

Thanks,
Randy

Randy Miskanic | President & COO
p. [redacted] | m. [redacted]
CardConnect | 1000 Continental Drive, Suite 300 | King of Prussia, PA 19406

CONFIDENCIALITY NOTICE:
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From: J. David Oder [mailto:dave@shift4.com]
Sent: Friday, November 30, 2018 3:38 PM
To: Randy Miskanic
Subject: Re: Follow Up Items

Can you talk?

J. David Oder
Chief Executive Officer
Shift4 Payments
[redacted]

On Nov 28, 2018, at 10:18 AM, Randy Miskanic <rmiskanic@cardconnect.com> wrote:

Dave,

I didn't see a follow-up on these two items. A number of folks have asked me questions and
I didn't have an answer.

1. What is Shift4's plan around 313 P2PE solution that doesn't leverage Card Connect?

2. What (if anything) is Shift4 going to do for the 250k Card Connect boarded merchants that
aren't on UTG?

Thanks,
Randy

Randy Miskanic | President & COO
[redacted] | m. [redacted]
CardConnect | 1000 Continental Drive, Suite 300 | King of Prussia, PA 19406

CONFIDENCIALITY NOTICE:
This message (including any attachments) contains information that may be confidential and/or legally privileged. If you are not the Intended recipient, you may not read, copy, distribute, or use this information. If you have received this transmission in error, please notify the sender by reply e-mail and then delete this message.

From: J. David Oder [mailto:dave@shift4.com]
Sent: Saturday, February 17, 2018 12:59 PM
To: Randy Miskanic
Cc: Nate Hirshberg; Michael Noble
Subject: Re: Card Connect / First Data

They are likely referring to the TSYS platform but are misinformed.

On that platform, we have an agreement through sometime in Q1 2019.

As you know all is well on the FDMS platform.

J. David Oder
Chief Executive Officer
Shift4 Payments
[redacted]

On Feb 16, 2018, at 3:26 PM, Randy Miskanic <rmiskanic@cardconnect.com> wrote:

Dave/Nate/Mike,

Just giving you a heads up on something that happened today. I received a call from a very good
source who told me that First Data FDMS folks were telling people at a reseller meeting that.
"Effective March 1 we will be shutting off all the merchants that are boarded through Shift4 on
the platform."

I started checking with our operations people, who started checking with their contacts over at
First Data and that's when we were told that Shift4 has a March 1, 2019 termination date on
their agreement, which we confirmed.

I have heard this in the past and chalked it up to competitive rhetoric, but I have never had a
source as good as this one and more importantly, I have never had First Data resources
confirm a termination date.

I am not looking to cause any issues by sending this note, but wanted to give you guys a heads
up. If there is anything I can do to help, don't hesitate to call.

Thanks,
Randy
Randy Miskanic | President & COO
p. [redacted] | m. [redacted]
CardConnect | 1000 Continental Drive, Suite 300 | King of Prussia, PA 19406

CONFIDENCIALITY NOTICE:
This message (including any attachments) contains information that may be confidential and/or legally privileged. If you are not the intended recipient, you may not read, copy, distribute, or use this information. If you have received this transmission in error, please notify the sender by reply e-mail and then delete this message.

From:       Nate Hirshberg
Sent:       Saturday, August 25, 2018 2:49 PM
To:     Mike S; David Oder
Subject:    Fwd: Card Connect P2PE

Just in case you guys didn't get the email below,

There is no way a 3rd party P2PE company can make a statement like this without having a relationship with Shift4.

I personally think if Shift4 is not going to use Card Connect (BridgePay) for P2PE, than we are going to hurt ourselves in the market by having to use multiple P2PE providers.

If it were me, I'd bury the hatchet and do a deep dive business review of the BridgePay partnership and find ways to improve it.

Just $0.02.

Begin forwarded message:

From: "S [redacted]
Date: August 24, 2018-at 4:01:33 PM MDT
To: Nate Hirshberg <nate@shift4.com>
Subject: Card Connect P2PE

Nate:
    Card Connect, as most acquirers, focus on the encryption component to satisfy the solution requirement.
    They do not get into QSA sign off.
    We are already approved by a handful of QSA firms.
    We are in the middle of a P2PE assessment for Shift4.
    Our intent to is to have our assessment, by Coalfire, completed before the end of the year, I will get you a date and I do not see it being an issue.
I hope this helps.
    We can move forward and deploy now.

Thanks
[redacted]
[redacted]

From: Michael Noble [mailto:mnoble@shift4.com]
Sent: Wednesday, March 13, 2019 1:34 PM
To: Randy Miskanic
Cc: Taylor Lavery; J. David Oder; Stephanie Stowers
Subject: RE: Pricing questions - Renewal

Randy - I will need to pass for today as my travel schedule does not permit and I do not have the necessary information.

As you know, every account must be priced individually (exception enterprise accounts) which is performed by the underwriting and risk team through a detailed process.

So that I may engage these teams I will need the exact list of all the MID associated with each account; as well as; the existing pricing for each MID... and I will need you all to have completed all data entry related to the merchant locations including but not limited to correct service and location Ids , chain codes, etc (which has always been required).

As the pricing will be account specific, any new agreement in place with a reseller will need language that allows for account specific pricing as we do not provide group pricing.

Mike

From: Randy Miskanic <rmiskanic@cardconnect.com>
Sent: Wednesday, March 13, 2019 12:49 PM
To: Michael Noble <mnoble@shift4.com>
Cc: Taylor Lavery <tlavery@shift4.com>; J. David Oder <dave@shift4.com>; Stephanie Stowers <Stephanie.Stowers@shift4.com>
Subject: Re: Pricing questions - Renewal

Mike,

We have a call today at 3:30 that you agreed to attend to discuss our questions. You are saying
you need more information to answer our questions?

Thanks
Randy

Sent from my iPhone

On Mar 13, 2019, at 12:11 PM, Michael Noble <mnoble@shift4.com> wrote:

Randy - to be clear - this is not a complete list of merchants and does not provide
the level of detail required.

Mike

From: Randy Miskanic <rmiskanic@cardconnect.com>
Sent: Wednesday, March 13, 2019 11:59 AM
To: Michael Noble <mnoble@shift4.com>
Cc: Taylor Lavery <tlavery@shift4.com>; J. David Oder <dave@shift4.com>; Stephanie Stowers <Stephanie.Stowers@shift4.com>
Subject: Fwd: Pricing questions - Renewal

Mike,
Attached are properties - not merchants

Thanks
Randy

Sent from my iPhone

Begin forwarded message:

From: "Chuck [redacted]
Date: March 13, 2019 at 11:57:47 AM EDT
To: Randy Miskanic <rmiskanic@cardconnect.com>
Subject: Pricing questions - Renewal

7/2/2019 10:14:11 AM: Jared Isaacman: We should go after that money
7/2/2019 10:14:29 AM: Jared Isaacman: I can get an army of lawyers that will collect for pennies on dollar
7/2/2019 10:14:36 AM: Jared Isaacman: Well maybe not pennies

7/2/2019 10:20:47 AM: Jared Isaacman: Totally
7/2/2019 10:20:53 AM: Jared Isaacman: Ill start asking around
7/2/2019 10:21:40 AM: Taylor Lavery: Yea - I think having someone lined up who can crank through the volume of outreach makes sense - and like you said, they would probably only collect a portion of that volume - so a contingency model would be best anyway

7/2/2019 10:23:58 AM: Taylor Lavery: I agree - and not 100%
7/2/2019 10:24:22 AM: Jared Isaacman: Also we do have those months from cc saying they owe
7/2/2019 10:24:28 AM: Jared Isaacman: So we can start there
7/2/2019 10:24:34 AM: Jared Isaacman: I don't mind being aggressive either

7/2/2019 10:27:37 AM: Taylor Lavery: I'd like to have a call to get our game plan solidified, so we can act immediately when the time comes
7/2/2019 10:27:51 AM: Jared Isaacman: I'm good w that
7/2/2019 10:27:57 AM: Jared Isaacman: I'm free most of afternoon
7/2/2019 10:27:59 AM: Jared Isaacman: Today

7/2/2019 4:08:22 PM: Jared Isaacman: Do you have any good attys to pursue collections
7/2/2019 4:08:37 PM: Michael Noble: I will ask Stef

8/1/2019 9:39:56 AM: Jared Isaacman: Great story on cnbc of clover going down
8/1/2019 9:40:07 AM: Jared Isaacman: That is their 2nd outage on 30 days

7/2/2019 10:11:39 AM: Taylor Lavery: For the 15 or so we have?
7/2/2019 10:13:11 AM: Jared Isaacman: Ha
7/2/2019 10:13:25 AM: Jared Isaacman: Well get a lot of that 8m a month back

7/17/2019 9:55:33 AM: Michael Noble: Also - will get more aggressive with messages to their customers as you suggested

From:   Jared Isaacman <jared@shift4.com>
To:     Randy Miskanic <Rmiskanic@cardconnect.com>
Date:   06/28/2019 11:42 AM EDT
Subject:    RE:

Can you take a call?

Sent from my iPhone

> On Jun 28, 2019, at 9:42 AM, Randy Miskanic <Rmiskanic@cardconnect.com> wrote:
>
> Jared,
> I can get you more specifics, but I have never looked at it with the same level of granularity
> that you appear to be looking for.
>
> Thanks,
> Randy
>
>> On 6/27/19 7:04 PM, Jared Isaacman wrote:
>> Randy,
>> We are giving notice to all merchants boarded by CardConnect on the First Data platform that as of
>> midnight eastern, Friday August 30, 2019, they can no longer use the services of Shift4 to connect to the First
>> Data platform. I wanted you to have a heads up.
>> Can you tell me exactly how many merchants will be impacted by this?
>> I want to know by SIC Code:
>> 1.   How many hospitality merchants (hotels, restaurants, etc.) do you have between the following gateway
>> products... I) Dollars On The Net (which I believe is most), ii) Net ePay, iii) iAPS
>> 2.  How many traditional retail/e-commerce merchants do you have between I) Net ePay and ii) iAPS.
>> 3.  How many mail order/telephone order do you have
>> 4.  How many level 3 merchants processing through Shift4 to FDMS do you have
>> Thank you,
>> Jared

From:   Jared Isaacman
To:     Mike S
Date:   07/26/2019 12:00 PM EDT
Subject: FW: Hotels

FYI

-----Original Message-----
From: Randy Miskanic <Rmiskanic@cardconnect.com>
Sent: Friday, July 26, 2019 11:57 AM
To: Jared Isaacman <jared@shift4.com>
Subject: Hotels

Jared,
Here is the breakdown on the hotels. I can probably get you a count on restaurants at some point
next week. I am not sure how to get counts by gateway, because those merchants all look the same
from our perspective.

***

Thanks,
Randy

From:       Mike S
To:     Jared Isaacman
Date:       07/26/2019 12:05 PM EDT
Cc:     Taylor Lavery
Subject:    RE: Hotels

Can we ask for some more time to validate.   I will have jake send some examples

From: Jared Isaacman
Sent: Friday, July 26, 2019 12:00 PM
To: Mike S
Subject: FW: Hotels

FYI

-----Original Message-----
From: Randy Miskanic <Rmiskanic@cardconnect.com>
Sent: Friday, July 26, 2019 11:57 AM
To: Jared Isaacman <jared@shift4.com>
Subject: Hotels

Jared,

Here is the breakdown on the hotels. I can probably get you a count on restaurants at some point
next week. I am not sure how to get counts by gateway, because those merchants all look the same
from our perspective.

***

Thanks,
Randy

From:       Jared Isaacman <jared@shift4,com>
To:     Randy Miskanic <Rmiskanic@cardconnect.com>
Date:       07/26/2019 01:13 PM EDT
Subject:    Re: Hotels

Thank you Randy. Can we schedule a call to discuss on Monday?

Sent from my iPhone

> On Jul 26, 2019, at 11:57 AM, Randy Miskanic <Rmiskanic@cardconnect.com> wrote:
>
> Jared,
> Here is the breakdown on the hotels. I can probably get you a count on restaurants at some
> point next week. I am not sure how to get counts by gateway, because those merchants all look the
> same from our perspective.
>
>
>
> Thanks,
> Randy

Jared Isaacman: I mean my take is the 27th
7/25/2019 9:06:46 AM: Jared Isaacman: Close this sat sun Mon

7/29/2019 10:14:50 AM: Jared Isaacman: And yes please include
7/29/2019 10:15:52 AM: Randy Miskanic: We are good.

7/30/2019 10:12:54 AM: Jared Isaacman: 5 min delay is brutal
7/30/2019 10:13:06 AM: Jared Isaacman: Ugh

7/30/2019 3:34:14 PM: Jared Isaacman: Agreed

8/1/2019 9:49:23 AM: Jared Isaacman: We should get some law firm proposals on contingency collection
8/1/2019 9:49:34 AM: Jared Isaacman: From before we gave them notice

7/10/2019 8:25:26 AM: Robert Mc, : I'd like a Shift4 PAYG solution too, but that's not happening.

8/1/2019 9:59:20 AM: Jared Isaacman: You want to include in brief that clover only supports one emulation
8/1/2019 9:59:28 AM: Jared Isaacman: And it's not shift4s

7/26/2019 11:36:11 AM: Jared Isaacman: I just don't think it's acceptable to have those 250k merchants managed by a competitor
7/26/2019 11:36:35 AM: Jared Isaacman: If cc was truly neutral, there would not be an issue
8/1/2019 9:59:20 AM: Jared Isaaicman: You want to include in brief that clover only supports one emulation correct?

From:       Nate Hirshberg <nate@shift4.com>
To:     "jaker@first-american.net" <jaker@first-american.net>
Date:       07/29/2019 07:29 PM EDT
Cc:     Jared Isaacman <jared@shift4.com>; Taylor Lavery <tlavery@shift4.com>
Subject:    RE: 45 days

I cannot speak to the legal side of things.

I can tell you that Shift4 has had an agreement with CardConnect to terminate the reselling of the Shift4 gateway for use on the First Data platform since March 1, 2016, when we delivered the initial notice of non-renewal.

Shift4 has also agreed, at your request, to extend that termination date on numerous occasions, including a recent request to extend from March 1, 2019 to August 30, 2019.

From: Jake Riegel [mailto:jaker@first-american.net]
Sent: Monday, July 29, 2019 4:24 PM
To: Nate Hirshberg <nate@shift4.com>
Cc: Jared Isaacman <jared@shift4.com>; Taylor Lavery <tlavery@shift4.com>
Subject: 45 days

As an update per the conference call, the Card Connect contract states in section 11.5 -  we have 45 days post Shift4 providing formal notice to convert off of their platform for which they will continue to provide services (formal notice was just provided on Fri 7/26).   In speaking with legal counsel, you are required to continue to service our merchants through 9/9/19. Can you confirm that Shift4 will continue to provide service thru 9/9/19?  Please advise.

Thanks,
Jake

__________________________________________________________________________________________________________________________________________________________
This e-mail and any files transmitted with it are confidential, may be legally privileged, and are intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, distribution or copying of this e-mail is strictly prohibited. If you received this e-mail in error, please notify the sender immediately by reply e-mail and permanently delete the e-mail and any attachments.

From:       Taylor Lavery <tlavery@shift4.com>
To:     Nate Hirshberg <nate@shift4.com>, "jaker@first-american.net"
<jaker@first-american.net>
Date:       07/29/2019 07:50 PM EDT
Cc:     Jared Isaacman <jared@shift4.com>
Subject:    RE: 45 days

Nate

To clarify my final point. The agreement you reference permitted you to terminate at any time with 45-day notice. It did not require it be after a specific date.

Taylor Lavery | CLO
SHIFT4 PAYMENTS
2202 N. Irving St. | Allentown, PA 18109
P: [redacted]

From: Nate Hirshberg <nate@shift4.com>
Sent: Monday, July 29, 2019 7:29 PM
To: 'Jake Riegel' <jaker@first-american.net>
Cc: Jared Isaacman <jared@shift4.com>; Taylor Lavery <tlavery@shift4.com>
Subject: RE: 45 days

I cannot speak to the legal side of things.

I can tell you that Shift4 has had an agreement with CardConnect to terminate the reselling of the Shift4 gateway for use on the First Data platform since March 1, 2016, when we delivered the initial notice of non-renewal.

Shift4 has also agreed, at your request, to extend that termination date on numerous occasions, including a recent request to extend from March 1, 2019 to August 30, 2019.

From: Jake Riegel [mailto:jaker@first-american.net]
Sent: Monday, July 29, 2019 4:24 PM
To: Nate Hirshberg <nate@shift4.com>
Cc: Jared Isaacman <jared@shift4.com>; Taylor Lavery <tlavery@shift4.com>
Subject: 45 days

As an update per the conference call, the Card Connect contract states in section 11.5 -  we have 45 days post Shift4 providing formal notice to convert off of their platform for which they will continue to provide services (formal notice was just provided on Fri 7/26).   In speaking with legal counsel, you are required to continue to service our merchants through 9/9/19. Can you confirm that Shift4 will continue to provide service thru 9/9/19?  Please advise.

Thanks,
Jake